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Increased Access Service

Patients registered at our practice are able to access evening and weekend appointments via our new Increased Access Service.

These are available in limited numbers between 18:30 and 20:00 Monday to Friday and on Saturdays between 09:00 and 17:00 at Chorley Together PCN surgeries:

Dr Dawoud's Surgery, Station Surgery, Leyland Surgery, The Chorley Surgery, Whittle Surgery, Withnell Health Centre & Dr R B Baghdjian & Partner.

We offer a range of GP, Advanced Nurse Practitioner, Practice Nurse, Clinical Pharmacist and other Health Professional Appointments during these hours. These are a mix of Telephone & Face to Face.

The clinician carrying out your assessment and consultation will have full access to your GP record and will be able to complete all necessary investigations and prescription needs.

Please contact your GP practice as normal to check availability. Please also watch out for further updates on how you can book these directly via our online portal.

How to Complain

From time to time things don't always go according to plan. Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, this may be the approach you try first. Where you not able to resolve your complaint this way and wish to make a formal complaint you should do so, preferably in writing as soon as possible after the event, giving us as much information as possible.
We will aim to settle the complaint as soon as possible and will usually acknowledge receipt within 3 working days. A comprehensive Complaints procedure leaflet is available from reception. A form is also enclosed on this page.
The complaints manager is Mrs Janine Melia 

 

Complaints Form



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