Our dedicated team of receptionists handle the efficient everyday running and administration of the practice, the receptionist performs a very busy and sometimes difficult job to ensure the smooth running of the practice. They're sometimes faced with situations out of their control, such as, surgeries running late or the doctors being called out on an emergency. If a situation does arise they will keep the patients informed but please remember it is not the fault of the Receptionist.
Your consideration & patience is much appreciated
|Mrs Janine Melia (f)|
Janine Melia is our Practice/Business Manager, she has over 20 years experience in General Practice.
|Mrs Joanna Manzi (f)|
Joanna is our Office Manager, she is based in Reception to help you with your healthcare needs.
If you have any queries/feedback regarding the practice please speak to Joanna.
Our admin staff and receptionists are here to help with the smooth running of the practice. They are bound by the same rules of confidentiality as the doctors and nurses.
The practice staff are available over the telephone or face-to-face between 08:00 - 18:30 Mon to Fri.
|Miss Kayleigh Baines (f)|
Kayleigh is our GP Assistant.
What is a GP Assistant?
GP Assistants, also known as Medical Assistants, support doctors in the smooth running of their surgery by handling the routine administration and some basic clinical duties enabling the GP to focus on the patient.
The hybrid medical assistant role was initially developed in the United States, where the focus is to deliver clinical and non-clinical duties supporting General Practitioners in their day-to-day management of patients, and specifically aimed at reducing administrative burden.
|Mrs Dorothy Sumner (f)|
Dorothy is our longest serving receptionist/administrator, she is very experienced and knowledgeable & is happy to assist you with your healthcare needs.
|Mrs Sabina Patel (f)|
Sabina is our Secretary and is happy to assist you with any letters, referrals etc.
|Mrs Andrea Leatham (f)|
Andrea is an experienced receptionist/administrator & is happy to assist you with your healthcare needs.
|Mrs Annette Stopp (f)|
Annette is an experienced receptionist & is happy to assist you with your health care needs.
|Mrs Aimee McNamee (f)|
Aimee is Dr Dawoud's Administrator/Receptionist, she has excellent customer service skills and is happy to assist you with your healthcare needs.
|Miss Angela Lang (f)|
Angela is our new Receptionist, she is here to help you with your medical queries.